Shipping Terms and Conditions

This document contains the terms and conditions governing the shipping procedures of MyRings.Co. Careful review of these terms is mandatory for all customers. By placing an order on our website, you confirm that:

• You have carefully read all these terms and conditions
• You agree to all clauses
• You accept that these terms form an integral part of your purchase agreement

Please note that these terms may be updated periodically. It is the customer’s responsibility to review the latest version of the terms at the time of purchase.

Shipping Methods and Costs:

Special Offers and Benefits:

• Professional jewelry packaging
• International shipping to most countries
• Real-time shipping status updates
• Free shipping for specific regions during special promotions and marketing campaigns. These offers are temporary and valid for a limited time. Subscribe to our newsletter to stay informed about these special offers.

Processing and Shipping Time:

• After order placement, product preparation takes approximately 4-8 weeks, depending on the ring type and order specifications.
• Once preparation is complete, shipping typically takes about two weeks to reach the destination.
• We strive to complete preparation and shipping in the shortest possible time. However, these timeframes are approximate and may change, in which case the customer will be notified.

Shipping Method:

We utilize the best postal and international shipping companies to ensure fast and reliable delivery of your order. The appropriate shipping carrier for your order is automatically selected based on the delivery address to provide the best service.

Shipping Costs:

• Shipping costs are automatically calculated based on the recipient’s address and added to your invoice. Average shipping cost is approximately $50.
• Due to the valuable nature of the products (jewelry and precious stones), part of the shipping cost includes shipment insurance to protect your order.

Cost Calculation:

• Exact shipping costs are calculated at the final payment stage after entering your complete address.
• All packages have tracking numbers, and you can monitor shipping progress online.

Taxes, Customs Duties, and International Regulations:

• We do not collect any taxes from customers. However, each destination country has its own customs and tax regulations.
• Please note that we are subject to various laws and restrictions regarding international shipments.
• You may be subject to additional taxes and duties that are beyond our control.
• You are responsible for complying with your country of residence’s laws, and any additional costs or taxes will be your responsibility.
• These matters are entirely subject to your local laws and regulations and are not related to our company.

Secure Shipping Guarantee:

• All products are shipped with standard and secure packaging
• Full shipment insurance from dispatch to delivery
• 24/7 order tracking support

Address Changes:

• If you need to change the delivery address after order placement, please contact our customer service within 24 hours of placing the order.
• Address change requests after order processing may not be possible or may incur additional charges.

Order Cancellation Terms:

• Cancellation requests are only considered if the product manufacturing process hasn’t begun.
• Once product manufacturing has started, cancellation is not possible due to the custom nature of jewelry.
• If cancellation is approved, the payment will be refunded (excluding bank transaction fees).

Address Accuracy Responsibility:

• The customer is responsible for providing accurate and complete delivery information.
• If the package is returned due to incorrect address, re-shipping costs will be borne by the customer.
• Please ensure accuracy when entering postal code and contact number.

Shipping Restrictions:

• Due to international regulations and shipping policies, delivery may not be possible to certain countries.
• Please verify shipping availability to your country before placing an order or contact our customer service for confirmation.

Lost or Damaged Packages:

• All shipments are fully insured against loss or damage during transit.
• In rare cases of lost or damaged packages, please contact our customer service immediately.
• We will either initiate an investigation with the shipping company or process a replacement/refund as necessary.

Delivery Information:

• Due to the valuable nature of items, signature may be required upon delivery.
• If no one is available to receive the package, the courier will leave a notice and attempt delivery again.

Urgent Inquiries:

•   Email: shipping@myrings.co
•   WhatsApp: +44-7301-735258
•   Response time: Within 24 hours

Important Note: While we strive to offer the most cost-effective shipping rates, our primary priority is ensuring the safe delivery of your valuable items. The insurance coverage included in the shipping cost guarantees complete protection of your precious jewelry throughout the shipping process.